Refund Policy
No Refund Policy
Last Updated: 22/07/2024
Thank you for purchasing your TradingView indicators from ChartChimpz. We dedicate ourselves to ensuring that our indicators are of the highest quality and reliability for traders across various markets. Given the nature of digital products and services, including the proprietary nature of our indicators, we adhere to a strict no refund policy.
All Sales Are Final
Please note that once a purchase has been made, it is considered final. We do not offer refunds for any products sold for any reason. This policy is in place due to the digital format of our products, which cannot be physically returned, and the intellectual property they represent.
Try Before You Buy
We understand the importance of ensuring our indicators meet your needs. Therefore, we strongly encourage taking advantage of any free trials, demos, or preview features available for our products before making a purchase. This allows you to fully assess the indicator's compatibility and functionality within your trading strategy.
Exceptional Circumstances
While our policy is no refunds, we are committed to ensuring customer satisfaction. If you encounter any issues or defects with our indicators that cannot be resolved, please contact us within [insert time frame, e.g., 7 days] of your purchase. We will assess the situation on a case-by-case basis, aiming to rectify any issues. However, this does not guarantee a refund, and any remedy will be at the discretion of [Your Business Name].
Contact Us
For any questions or concerns regarding our No Refund Policy or if you require support for your purchased indicators, please contact our support team at info@chartchimpz.com
By making a purchase from ChartChimpz, you acknowledge that you have read, understood, and agreed to our No Refund Policy.