Terms Of Service

Terms and Conditions Overview

These Terms and Conditions regulate the usage of chartchimpz.com (the "Site"), owned and operated by ChartChimpz. This Site functions as an e-commerce platform. By accessing and using this Site, you acknowledge that you have reviewed, understood, and agreed to adhere to these Terms and Conditions.

Definitions

  • "ChartChimpz" refers to our business entity. Any mention of ChartChimpz on this website or in related materials is for convenience and does not imply endorsement of or affiliation with any third-party products or services.

Intellectual Property Rights

  • All content on our Site, including images, text, logos, documents, and downloadable files, is owned by ChartChimpz or the Site's creators. This encompasses both open-source and paid materials integral to our Site's composition.

Acceptable Use

  • Users agree to use the Site lawfully, not for illegal purposes, and to respect the intellectual property rights of the Site owners and any third parties. We reserve the right to limit, suspend, or terminate access for users violating these Terms and Conditions, including legal actions if necessary.

Financial and Investment Advice Disclaimer

  • ChartChimpz, a software development company, provides technical indicators and tools for educational and informational purposes. These should not be considered financial advice. We are not authorized to provide financial, investment, or trading advice as we do not hold an Australian Financial Services License (AFSL) and are not regulated by the Australian Securities and Investments Commission (ASIC).

Sale of Goods

  • Our Site sells digital access to trading algorithms, which are for personal use only and should not be resold or distributed commercially. All sales are subject to these Terms and Conditions, and we reserve the right to modify, reject, or cancel orders as necessary.

Purchases and Subscriptions

  • Premium content is available via subscription, with access automatically configured upon payment. Subscriptions are contingent on the availability of the Tradingview platform, with no refunds for platform policy changes or unavailability.

Subscription Management and Cancellation

  • Subscriptions can be managed or cancelled by customers through the Customer Portal, with detailed instructions provided on our website.

Refunds

  • No refunds are provided for purchases. 

Payments

  • We use Stripe for payment processing. By providing payment information, users authorize charges to their selected payment instruments for due amounts.

Affiliate Program

  • Affiliates must adhere to professional marketing standards, including avoiding brand bidding and deceptive advertising. Violations will result in affiliate status termination and potential legal action.

Consumer Protection

  • These Terms and Conditions adhere to the Australian Consumer Law and other relevant consumer protection legislation, ensuring your legal rights are not limited by our policies.

Limitation of Liability

  • ChartChimpz is not liable for third-party website content, technical issues, unauthorized access, or indirect damages resulting from the use of our service. Liability is limited as per applicable law.

Indemnity

  • Users agree to indemnify ChartChimpz and its affiliates from any legal actions, losses, or damages arising from their use of the Site or violations of these Terms and Conditions.

Severability

  • If any provision is found invalid under applicable law, it will be removed without affecting the remainder of these Terms and Conditions.

Updates

  • These Terms and Conditions may be updated to reflect changes in law or our services. For questions or concerns, contact us at info@chartchimpz.com.